Welcome to OLUMES! These Terms and Conditions (“Terms”) govern your access to and use of our website, www.olumes.com, and any purchases made from OLUMES Marketing Sdn. Bhd. (Company Registration No.: 202401034414 (1580261-A)) (“OLUMES”, “we”, “our”, “us”). By using our website or purchasing our products, you agree to these Terms. Please read them carefully.
1.1 Company Details
OLUMES Marketing Sdn. Bhd.
Registration No.: 202401034414 (1580261-A)
1.2 Acceptance of Terms
By using this website, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you must refrain from using our website.
1.3 Changes to Terms
OLUMES reserves the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this page. Continued use of our website constitutes acceptance of the updated Terms.
2.1 Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use this website or make purchases.
2.2 Prohibited Activities
You may not:
A) Engage in any activity that disrupts or interferes with the operation of our website.
B) Use the website for fraudulent purposes.
C) Introduce viruses, malware, or any harmful software to our website.
2.3 Intellectual Property
All content on the OLUMES website, including text, graphics, images, logos, and product descriptions, is the property of OLUMES Marketing Sdn. Bhd. and is protected by intellectual property laws. You may not reproduce, distribute, or modify any content without our written permission.
3.1 Product Availability
All products listed on the website are subject to availability. We reserve the right to discontinue any product or service without notice.
3.2 Product Information
We make every effort to ensure accurate product descriptions and images. However, we do not guarantee that all details are error-free. Actual product appearance may vary.
3.3 Placing Orders
A) Orders are subject to acceptance by OLUMES. We reserve the right to cancel or refuse any order at our discretion.
B) Upon placing an order, you will receive an order confirmation email. This does not constitute acceptance of your order.
3.4 Pricing
Prices are listed in [Insert Currency] and are subject to change without notice. OLUMES is not liable for pricing errors or discrepancies.
4.1 Payment Methods
We accept payment through the following methods:
A) Credit/Debit Cards, PayPal, Grabpay
4.2 Taxes and Duties
For international orders, you are responsible for any customs duties, taxes, or fees imposed by your local authorities.
4.3 Payment Security
Our website uses secure payment gateways to protect your payment information. OLUMES does not store your credit card details.
5.1 Shipping Policy
Pease refer to our shipping & delivery policy
5.2 Delivery Issues
OLUMES is not liable for delays caused by shipping carriers, customs, or unforeseen circumstances.
5.3 Risk of Loss
Ownership and risk of loss transfer to you once the order is handed over to the shipping carrier.
6.1 Return Eligibility
Products must be returned in their original condition, unopened, and unused, within [Insert Timeframe, e.g., 14 or 30 days] of delivery.
6.2 Refund Process
Refunds will be issued to the original payment method after we inspect the returned product. Shipping fees are non-refundable.
6.3 Non-Returnable Items
Items marked as final sale or promotional items are not eligible for return.
7.1 OLUMES is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
7.2 In no event shall OLUMES’ liability exceed the purchase amount of the products in question.
8.1 These Terms are governed by the laws of [Insert Country].
8.2 Any disputes arising from these Terms shall be resolved in the courts of [Insert Jurisdiction].
Our use of your personal information is outlined in our Privacy Policy. By using our website, you consent to the collection and use of your information as described.
For any inquiries, please contact us here
OLUMES (pronounced “oh-lu-mis”) is a fragrance-free and colorant-free skincare brand that combines advanced science with the timeless beauty secrets of Borneo, delivering efficacious and transformative results while honoring integrity and tradition.
